Questions from families like yours.
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Yes — we are an Ohio-licensed non-medical home care agency. Caregivers are our employees and are carefully screened and selected in accordance with applicable requirements and Primrose Home Care standards.
We serve families across multiple Ohio communities. Visit our Service Areas page or reach out to confirm coverage for your specific city or neighborhood.
We offer flexible care schedules designed around your needs, from a few hours a week to extended-hour and live-in care when available. Availability is confirmed based on staffing and your care plan.
Pricing depends on the level of care and hours required. After a free in-home assessment we provide clear, transparent rates with no long-term contracts. See our Payment Options page for accepted methods.
In many cases we can begin care within 24–72 hours of your first call. For urgent situations, we do our best to accommodate same-day.
Yes. Continuity matters — we work hard to match and keep the same caregiver with your loved one whenever possible.
We build in flexibility. Contact your coordinator anytime and we'll adjust the plan to fit your life.
Yes, we work with most long-term care insurance providers and can help you understand your benefits. See our Payment Options page for details.
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